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Here we help you understand what counts as a complaint, what is normal wear and tear, and how to submit a case.
Golf gloves are wear products. Their lifespan is affected by grip, use, weather, moisture, fit and how the glove is stored.
Defects that are immediately apparent , such as a seam that comes loose upon first use or a clear material or production defect.
Holes, abrasions or wear after playing , especially in the palm, thumb or seams that have opened after prolonged use.
If the glove has been used a little – up to about 200 strokes – we can in some cases help through goodwill. Each case is assessed individually.
After more than about 200 strokes, goodwill does not normally apply to seams or wear, as material or production defects usually show up early.
A golf glove with an actual material or manufacturing defect usually becomes apparent upon first use or during the first few strokes.
Therefore, we use approximately 200 strokes as a guideline to distinguish between complaints and normal wear and tear.
Friction from the grip, grip pressure, moisture, weather, fit and storage affect how long a golf glove lasts.
Different materials behave differently:
Cabretta leather
Maximum feel and grip, but more sensitive to wear.
Synthetic (Dura Goat)
More durable and resistant to weather and use.
Our ambition is always to make a fair and consistent assessment – based on how a golf glove is actually used in play.
A golf glove is exposed to friction with every stroke. If the club moves in the hand, wear occurs, often at the same point.
In most cases, this is due to the grip, not the glove.
For best durability, the club should rest in your fingers – not in the palm of your hand.
Read & see how to do it:
Seams that came loose early and the glove otherwise looks almost new.
Holes, abrasions or obvious wear from play.
Email [email protected] and attach:
Clear images provide faster handling.
