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Here we help you understand what counts as a complaint, what is normal wear and tear, and how to submit a case.
Defects that are immediately apparent , such as a seam that comes loose upon first use.
Holes, abrasions or wear from play , especially in the palm and thumb, are normally counted as wear.
If the glove has been used a little – up to a maximum of 200 strokes – we can in some cases help through goodwill. Each case is assessed individually.
A golf glove with a material or production defect usually becomes apparent upon first use or during the first few strokes.
That's why we use 200 strokes as a clear guideline. Within that time it is possible to determine whether it is an actual fault or normal wear and tear.
The lifespan of a golf glove is affected by several factors, such as friction from the grip, how tightly you grip the club, moisture, weather, fit, how the glove is put on and taken off, and how it is stored.
Different materials behave differently:
Cabretta leather
Maximum feel and grip, but more sensitive to wear.
Synthetic (Dura Goat)
More durable and resistant to weather and use.
Our ambition is always to make a fair and consistent assessment – based on how a golf glove is actually used in play.
A golf glove is exposed to friction with every stroke. If the club moves in the hand, wear occurs, often at the same point – especially in the palm.
In most cases, this is due to the grip, not the glove.
For best durability, the club should rest in your fingers – not in the palm of your hand.
Read & see how to do it:
Seams that came loose early and the glove otherwise looks almost new.
Holes or obvious wear after play.
Email [email protected] and attach:
Clear images provide faster handling.
